Refund & Return Policy
Refund & Return Policy
ShopMyTee products are printed on demand after an order is placed. Please check the product details, size, color, and delivery address before ordering.
Wrong size, color, or change of mind
Because each item is made to order, we do not accept returns or exchanges when the wrong size or color was selected or when you change your mind, except where required by applicable law.
Damaged, defective, or incorrect items
If your order arrives damaged, has a manufacturing defect, or you receive the wrong item, contact us within 30 days of delivery through our contact form or at notchef1997@gmail.com. Include your order number, a description, and clear photos of the issue. We may request a photo or video showing multiple affected items together.
After review, we will offer a free replacement or a full refund for a qualifying issue. You do not need to return a damaged or defective item.
Refunds
If approved, we will issue the refund to your original payment method within 10 business days. Your bank may take longer to post it. Contact us if more than 15 business days have passed since approval.
This policy does not limit your rights under applicable law.